Hide KRI from User Interface

The "Hide KRI" functionality is available in the Configure tab on the Study Settings page, within each KRI blue bar. Enabling "Hide KRI" will stop the calculation of KRI and the creation of tickets, while also hiding KRI from the user interface (UI) of the MyRBQM Portal.

There are several use cases for applying this functionality. For instance, to reuse a study type, KRI that are not relevant can be disabled and hidden from the interface to avoid developing separate study types for similar studies. Additionally, it is possible to hide KRI later during the study if they become irrelevant.

When KRI is hidden:

1. It will not be calculated; tickets will not be created.
2. It completely disappears from the related pages, where there was no important-to-be-recorded connection to this KRI (e.g., Sites List page, Sites Details page, KRI List page, Dashboard page: Risk Monitoring section (FMEA), Manage Custom KRI form, Create New Ticket form, Metric Information page and others).
3. It gets replaced with "KRI was hidden [KRI ID - KRI Name]" (without a hyperlink) on the related pages, where there was an important-to-be-recorded connection to this KRI (e.g., Risks page: Associated RIs, Actions, Tickets and others).
4. On the Risks page, in the Associated Risk Indicators section, the hidden KRI remains displayed with the option: Adjust the Likelihood and Disconnect it from the Risk. We recommend checking and adjusting the likelihoods for all risks that were associated with the hidden KRI.
5. It stays on the Study Settings - Configure page, with the Unhide KRI button on the KRI bar.
6. It is not possible to change the KRI configuration while it is hidden.
7. If the only/last displayed KRI related to a particular metric is hidden, the metric gets hidden automatically.

When KRI is unhidden:

1. It reappears on all relevant pages and sections where it was displayed before being hidden.
2. Its calculation restarts, tickets are created once it is unhidden.
3. Its configuration parameters are restored from the last saved version.

To be considered when Hiding or Unhiding a KRI:

1. It is only possible to Hide and Unhide KRI for all levels at once.
2. It is possible to Hide and Unhide KRI at any time without any limitations.
3. The functionality is available for Custom KRIs.
4. To see the Hide/Unhide changes immediately, a synchronization request should be sent on the Study Settings - Study Setup page.
5. The ability to Hide and Unhide KRIs is covered by the KRI Threshold Changes privilege.
6. A rationale for change is required for Hide and Unhide KRI.
7. When the setting is changed, an Audit Record is created: "User_Name performed a Hide/Unhide KRI action" along with the provided rationale.